Returns & Exchanges
At Threadheads, we want you to love your new gear, so we offer a 30-day window for returns and exchanges on all unworn and unwashed items. If your fit isn't quite right or you've changed your mind, we've got you covered with a simple, stress-free process.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Securely pack your items in their original packaging, ensuring all tags are still attached and the garment is in its original condition.
- 3.Ship It Back
Download and print your prepaid shipping label from the portal, stick it on the package, and drop it off at your nearest authorized postal location.
- 4.Get Your Refund or Swap
Once our warehouse team inspects your return, we will process your refund to the original payment method or ship out your new exchange items within 3-5 business days.